Help center

How can we help?

Common questions are answered below, grouped by topic. If you need something else, open a ticket at the bottom of this page and we will get back to you within one business day.

Getting started

New to Decklyn?

Making decks

Generation, editing, and export.

Voices and narration

About the AI voiceover.

Billing and plans

Plans, payments, and cancellation.

See full pricing

Privacy and your data

Your data, your control.

Your data explained·Security practices·Privacy policy

Still need help?

Open a support ticket.

We aim to reply within one business day. You will get a ticket number as soon as you submit.

Email support

support@getdecklyn.com

How can we help?

New to Decklyn?

How do I make my first deck?

Is the homepage demo really live?

Do I need to sign up to try Decklyn?

How many decks can I make on the free plan?

Can I edit a deck after it is generated?

Generation, editing, and export.

How long does deck generation take?

How many slides does a deck have?

Can I bring my own outline?

Can I regenerate a single slide?

What formats can I export a deck in?

About the AI voiceover.

How many voices are available?

Can I use my brand voice?

What if the narration does not sound right?

Is the narration AI-generated or a real person?

Plans, payments, and cancellation.

What is included in the free plan?

What does Pro add?

What does Team add?

How do I cancel my subscription?

Do you offer a discount for annual billing?

Your data, your control.

Is my deck content private?

Can I export all my data?

Can I delete my account and all my data?

Does Decklyn sell my data?

Do you share my data with third parties?

Open a support ticket.